Crisis management is a business management service for conflict situations, extraordinary and high stress situations.

This service is used when it becomes hard to "dash against creditors", when company is "getting out of hands", when board of directors or management becomes uncontrollable, when police or law enforcement officers have arrived or are planning to, when insolvency notifications has been received or else have happened or some other unorthodox situation is expected.

In extraordinary situations common business skills and experience are not enough. Business professionals, who are doing their everyday work good and skillfully, could prove to be useless.

That is why it is necessary to have specific competency, which includes professional knowledge in jurisprudence, economics, psychology and knowledge of regulations and activities of different institutions. Need to keep cool and to prevent company from chaos caused by stress. Need to think procreative, innovative and interdisciplinary.

(1) Trade company's creditors were "torpedoing" daily work, dishonored and were trying to make some impact on employees. Employees were losing their capacity of work, they became apathetic, and discipline became worse. Marketing receipts substantially declined. Work of management was paralyzed, because people were ridden by emotions.

In such situation our professionals took over the management of business and marketing departments, provided legal guidance un gave psychological support, took the relationships with creditors. In addition sale results statistics and analysis system were introduced.

As a result company not only didn't bankrupt, but also improved its operations. Sales results exceeded pre-crisis results. We introduced good sales traditions and sales management system, which provided the continuance of sales ratio growth.

(2) Company creditor together with law enforcement officers and their own support group fully did overtake control over a company. Also illegitimate actions were used. Company's administration was confused and complied with orders of hostile parties. The head of security and security officers also were confused. They did not know hot to act in such situation and they took the tactics of unconditional compliance. At the same time owner of the company was abroad.

Our professionals arrived in a scene, took over the company and representation of owners interests and regained control over company. Promptly illegitimate actions were stopped. Actual misappropriation of property was not allowed. Support was given to company's employees. Uncontrollable situation was turned into legal and controllable process.

(3) Fire happened in a hotel. Business was paralyzed. Insurer avoided paying of compensatory payments for the damage and sent police with compliant about insurance fraud.

During this situation a unique solution was devised about continuation of hotel activities in virtual regime. The reception was moved to temporary premises and continued to accept reservations. Visitors were roomed in another hotel. This is a usual practice in situations when hotels are full up, and that is why it didn't make visitors dissatisfied.

In addition, juridical support was given and the liquidation of fire damage consequences was taken over, as well as coordination of hotel restoration process.

As a result hotel was restored in a record short time; in addition it didn't fell out of the international circulation. False case started by insurers was dismissed and achieved satisfactory judgment of Court of First Instance about recovery of insurance indemnity.